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Byron VIP Travel

Policies and Payments

Our company is based on the belief that our customers' needs are of the utmost importance. As a result, a high percentage of our business is from repeat customers and referrals.

We would welcome the opportunity to earn your trust and deliver you the best service in the industry.


Please read Policies, Terms and Conditions prior to payments.

Use this Paypal link for Tours, Accommodation, Services & VIP Advertising Membership.

Advertising Members should include the Set up Fee and Annual Fee in their total payment.


Privacy Policy

Byron VIP Travel strictly upholds the Australian Privacy Act, as follows:

We do not give information about you to other government agencies, organisations or anyone else unless one of the following applies:

you have consented

you'd expect us to or we have told you we will

it is required or authorised by law

it will prevent or lessen a serious and imminent threat to somebody's life or health or

the disclosure is reasonably necessary for law enforcement or for the protection of public revenue.

It is necessary to collect, and pass on to a 3rd party, certain personal information to facilitate your booking. With your concent the type of information passed on would generally include your Name of customers, Phone, Email, and could include your Accomodation address.

Credit Card information may be collected to process payment for services and accommodation and this information remains strictly between the customer and Byron VIP Travel.

Personal identifiable information is stored securely and not publicly accessable.

We do not share, rent or sell personally identifiable information.

Refund Policy

We offer refunds when tours are cancelled providing more than 48 hours notice is given, by the customer, less the $40.00 Administration Fee.

When less than 48 hours notice is given the refund will be dependant on individual on Tour Operator policies, and $40 Administration Fee is deducted.

If the Tour Operator cancels the Tour, a refund will be processed, less $40 Admin Fee.

Refund transactions are processed with in a reasonable time frame. Customers are expected to allow for the normal time delay relating to back transactions clearing .

It is our policy to do our best to ensure our customer is always satisfied, so all issues are handled within our customers best interest

A refund will not be given for failure of customer to meet Tour Operator at the designated time and location.

No refunds apply for Advertising Membership

Terms and Conditions

Byron VIP Travel -U & I

Customers are required to arrange payment prior to the commencement of the tour.

Customers are expected to meet the Tour Operator at the agreed time and location.

All offers are subject to availability at the time of booking. Whilst all efforts are made to ensure your booking, we cannot accept responsibility for failure of 3rd party service provider to conduct their service.

All tours are entered into at your own risk. Byron VIP Travel { U& I} does not accept responsibility for any harm, injury or extra financial or travel costs associated between the customer and the Tour Operator, or any other 3rd parties.

Advertising Members agree that information from their website is copied to promote their business on this site

Payment & Pricing Policy

Prices are quoted in Australian Dollars.

Payment Options:

Paypal - use your Paypal Account - Use Paypal Icon on this page

Visa or Mastercard - Use Paypal Icon on this page [ no Paypal account required]

Direct Debit - via Internet or Phone Banking

Credit Card Companies will note "Universal & Image Investments Pty Ltd" , [Our Company Name] as the Creditor on your Statement.

Prices will be competitive rate, and may include Booking Fee.

Prices quoted on this website are subject to change. The final cost will be quoted to you prior to your payment and booking confirmation.


Tour Operator - 3rd Party Individuals ,Company, Group, Tour Organisers that offer the services, tours, lessons and transport for example [ but not limited to ] Learn to Surf, Hanggliding, Skyjumping.

U & I - Universal & Image Investments Pty Ltd. The company who owns and operates Byron VIP Travel